At primemensattire, Swiftcart Systems we prioritize your satisfaction. If you're not fully pleased with your purchase, our user-friendly return policy makes it easy to set things right. Here's how our returns and refunds process ensures peace of mind:
Starting a Return
If you need to return a product, you have 48 hours from delivery to initiate the request. Ensure the item remains in its original state—unused, undamaged, and with all tags, packaging, and invoices intact. This helps us expedite your return smoothly and efficiently.
Simple Return Process
Returning an item is easy. You can initiate the process either by emailing us at swiftcartsystems@gmail.com within 48 hours of receiving your item or by logging into your account. Our team will guide you through each step for a hassle-free return experience.
Refunds
We aim for your satisfaction with every purchase. If you're not content, here's what to expect:
Refund Processing: After receiving and inspecting your returned item, we'll process your refund within 5 to 7 business days. The refund will be credited to your original payment method.
Quality Checks: Refunds are provided only if the returned item passes our quality inspections. If the item shows signs of use or damage, we may not be able to process the refund. Our team conducts thorough inspections to ensure compliance with our standards.
We understand returns are sometimes necessary, and we're here to help at every stage. For any questions or further assistance, feel free to contact our customer support team. Our mission is to resolve any issues and ensure a positive experience with us.